Ole Sereni Hotel - Nairobi

Mombasa Road, P.O.Box 18187-00500,, Nairobi, Kenya, 00500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Ole Sereni Hotel - Nairobi

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Infinity pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Desert safari

 Spa and relaxation

Spa & wellness center

Steam room

Steam bath

Jacuzzi

Overview

Located near the city center, the five-star Ole Sereni Hotel overlooks the famous Nairobi National Park, being located not far from Nyayo National Stadium.

Safari lodge décor and state-of-the-art facilities are combined whilst maintaining the integrity of the surrounding area.

All 134 tastefully decorated and fully equipped rooms offer a private bathroom with a shower, bath and a hairdryer.

The hotel’s 2 restaurants serve Oriental, Italian, Lebanese and Indian dishes for breakfast, lunch and dinner. The Grillroom and Bar has its own bar and a lounge.

Business guests are provided with a business center equipped with fax/photocopying facilities.

The hotel provides its guests with equipped gym and an aerobics room, sauna with a steam room, massage and spa treatments, as well as heated indoor and outdoor swimming pools.

Year renovated:   2009.  Number of rooms:   134.

Rooms

The hotel provides no rooms for people with disabilities.

58 superior city facing rooms are well-equipped and offer a range of amenities.

48 deluxe rooms that face the Nairobi National Park are well-done with modern facilities with a small French balcony that offers guests a chance to get great views of the surrounding region, as well as take pictures of the park and the Ngong Hills in the background.

26 club rooms that provide scenic views of the Nairobi National Park are available in two categories – city facing and park facing.

Two executive suites for guests come with the separate suite lounge, which can host private meetings for about 10 people, being also available with a private Jacuzzi on the verandah overlooking the park.

Dining options

24-hour in-room dining service is available onsite.

The Big Five Restaurant is the main restaurant of the hotel. Located on the first floor of the hotel, it serves Mongolian, Grill, Italian, Indian and Chinese cuisines, overlooking the national park. The restaurant has a capacity to host about 160 people. It also has a bar, which serves some of the finest wines and drinks.

Eagle’s Bar & Grill Room with a capacity to host about 100 people, which is located on the fourth floor of the hotel, overlooks the waterhole of the Nairobi National Park as well as the Nairobi skyline, providing daily evening entertainments.

The Waterhole Snack Bar, offering scenic views of the Nairobi National Park, is a place for light meals and snacks. It has a capacity to host about 100 people.

All visitors are offered a full breakfast for a fee. 

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Hairdresser
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Desert safari
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Free valet parking
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Private dining services
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's play area

Leisure facilities

  • Infinity pool
  • Health club
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • BBQ facilities
  • Sun terrace
  • Garden area

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels
  • Lighted makeup mirror

Kitchen facilities

  • Mini-fridge

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • International calls
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  10 am

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 6 may stay at the price of USD 90 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 6 may stay at the price of USD 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Ole Sereni Hotel - Nairobi Nairobi location
Show big map »

Hotel Address:

Mombasa Road, P.O.Box 18187-00500,, Nairobi, Kenya, 00500

Get directions
City Center
  • Nairobi
    5.8km
Airports
  • Wilson (WIL)
    3.5km
  • Jomo Kenyatta International (NBO)
    9.0km
Hotel information
  • Check-In:
    from  10 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of rooms:
    134

Hotel Awards

KenyanHOTEL AWARDSHighly RecommendedNairobiOle Sereni Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kenya

Use Badge

Rooms and availability

The hotel provides no rooms for people with disabilities.

58 superior city facing rooms are well-equipped and offer a range of amenities.

48 deluxe rooms that face the Nairobi National Park are well-done with modern facilities with a small French balcony that offers guests a chance to get great views of the surrounding region, as well as take pictures of the park and the Ngong Hills in the background.

26 club rooms that provide scenic views of the Nairobi National Park are available in two categories – city facing and park facing.

Two executive suites for guests come with the separate suite lounge, which can host private meetings for about 10 people, being also available with a private Jacuzzi on the verandah overlooking the park.

Ole Sereni Hotel Superior Double RoomOle Sereni Hotel Superior Double RoomOle Sereni Hotel Superior Double Room
Superior Double Room
Bed type: Double Bed
Size: 20m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

DOUBLE SUPERIOR

Room facilities

    How to reach hotel

    hotel Ole Sereni Hotel - Nairobi Nairobi location
    Show big map »

    Hotel Address:

    Mombasa Road, P.O.Box 18187-00500,, Nairobi, Kenya, 00500

    Get directions
    City Center
    • Nairobi
      5.8km
    Airports
    • Wilson (WIL)
      3.5km
    • Jomo Kenyatta International (NBO)
      9.0km
    Hotel information
    • Check-In:
      from  10 am
    • Check-Out:
      until  12 pm
    • Year renovated:
      2009
    • Number of rooms:
      134

    Hotel Awards

    KenyanHOTEL AWARDSHighly RecommendedNairobiOle Sereni Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Kenya

    Use Badge

    Ole Sereni Hotel Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    Local Attractions

    • African Heritage House - 1.8km
      Mombasa Road, Nairobi
    • River Road - 5.2km
      River road, Nairobi
    • Central Park - 5.5km
      Kenyatta Avenue, Nairobi
    • David Sheldrick Wildlife Trust - 4.8km
      Mbagathi Road, Nairobi
    • National Archives - 5.4km
      Moi Avenue, Nairobi

    Getting there.

    Airport Wilson is in 2.7km,

    From the airport:

    • Head southwest on JKIA Runway, slight left to stay on JKIA Runway, keep right at the fork, turn left toward Airport South Road, at the roundabout, take the first exit, continue straight onto Arthi-River Namanga Road/Mombasa Road/A 109, go through three roundabouts, pass by Mombaba Liners Ltd, at the roundabout, take the third exit onto Kenyatta Avenue, turn left onto Loita Street, pass by Western Union (on the right), turn right at Bank of Baroda onto Monrovia Street and the hotel will be on the left.

    Airport Jomo Kenyatta International is in 9.7km

    Hotel information
    • Check-In:
      from  10 am
    • Check-Out:
      until  12 pm
    • Year renovated:
      2009
    • Number of rooms:
      134

    Hotel Awards

    KenyanHOTEL AWARDSHighly RecommendedNairobiOle Sereni Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Kenya

    Use Badge

    Hotels nearby
    Eka Nairobi Hotel
    4 stars
    0.3km
    Cities nearby

    Ole Sereni Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Ole Sereni Hotel

    Average guest rating

    7.6out of 10
    Excellent
    Based on 31 reviews

    Rating by category:

    Service
    8.0
    Value
    8.0
    Rooms
    9.0

    Individual guest reviews

    • Single
      5.4

      I was staying while in transit from Tanzania to Kenya then home to the UK. The hotel was comfortable and clean and the staff were friendly but the hotel overall was a bit anonymous and functional and felt more like a business hotel than I expected.

      I guess as it was so close to the airport I should have expected it, but is was rather functional and not very 'warm'.

    • Single
      5.4

      Ole Sereni needs to work serioulsy in all department. Fb is good Room. Curtain no day light, Tuning ac, tv channels. Front desk not trained etc etc. Fitness not good. I did talk to the gm and have given him a list.

    • Single
      6.2

      I travel a great deal and stay in hotels four or five nights a week. I like your hotel very much, but am always disappointed that its not as good as it could be. Detailed Staff training ! Sometimes I stay in the Stanley, but their staff are the same. Use the Intercontinental at OR Tambo as a benchmark, It's excellent. I DON'T NORMALLY FILL THESE THINGS IN, BUT I WANT YOU TO BE BETTER AND THE BEST. YOU HAVE A WONDERFUL HOTEL

      Staff are reasonably attentive, but require detail training. Barman didn't know what a whisky sour was. When it rained, outside diners were left to fend for themselves When I checked out, there was insufficient urgency in getting my bags from the room to the door. Staff chat too much among themselves Towels in rooms should be slightly starched. THIS IS INTENDED TO BE CONSTRUCTIVE CRITICISM.

    • Older travelers
      6.2

      Location near the airport and the Nairobi Game Reserve.

      The noisy airconditioing and the general noise during the night. The lunchtime buffet could only be described as "fair" - certainly not "good" or "Excellent".

    • Couple
      9.6

      Absolutely Amazing! Unforgettable staying experience in Africa!

    • Single
      8.8

      The hotel's location right on the Nairobi National Park gives you sweeping and outstanding views of the shrub-land, if one is in a park- facing room.

      Since it's a new hotel, I think the staff needs a little more training in the hospitality business to truly add value to the overall experience of staying at the hotel.

    • Single
      9.6

      First class. As good as any 5 star in Europe. Excellent cuisine, didn't want for anything. Good business centre, congenial atmosphere, super place for informal business meetings over looking the game park. Great staff and efficiency and can highly recommend this to all business travellers. Handy for the airport in Nairobi and a great place to entertain. Full marks!

      The price is quite high and as it is quite high I think that complimentary nuts and crisps and possibly non alcoholic drinks should be included without additional charge, I did find penny pinching over a 200Ksh packet of nuts rather tedious when I had paid over $200 a night!! I also think that business travellers should just show their card key to have access to the free internet, without the fuss of having to get a ticket and a code which is complicated to use and a bit of a frustration. The business centre is always staffed, so drop the codes and just get people to present their valid room card and use the facility - quicker, simpler and cheaper I would have thought

    • Group of friends
      7.0

      My room door was left open one day. Several times the cleaners forgot to put the correct towels/bath mat etc

    • Family with children
      8.2

      Very nice rooms, friendly people.

      Would have liked there to be a spa.

    • Single
      5.4

      Not much other than its a new hotel, rooms nice but service very poor and disorganised.

      Upon arrival at the hotel they had no record of my booking, a room was found ( actually at a reduced rate) but they failed to understand my concern over double charging to my card which guaranteed the original booking. I was advised that check out time was 10:00 which is unusually early and was bad as my connecting flight was in th eafternoon. The room was new and confortable except for the bed which was very hard. As I had just come from southern Sudan i was pleased to be in reasonable accomodation and looking forward to a good meal, at the reserraunt they had no tables free, despite several being empty allegedly reserved, after a strugle i was given a table and throught my meal at least 4 tables remained free throughout. the stake I ordered as medium well arrived medium rare and was very tough, sent it back and waited for it to be done properly.problems with poor internet connection had this worked I would have found another hotel and checked out, power switching off several times. Service standard was very poor with no attempt to correct the issues. no management response to my complaints. The hotel is on the edge of an induistrial area and despite being on the border of the game park it is unlikley that any animals will venture that close to the industrial area. I booked the hotel due to its proximity to the airport only but was very dissapointed with the hotel and particularly the service. I also bookeed a car for the airport this was not arranged and ready and I waited a further 15 minutes for this to be arranged. In future I will return to the Southern Sun. Booking .com called ref the reservation and handled the booking issue very well and confirmed the problem was with the disorganised hotel. Previous reviewes also reflected the same type of issues.

    • Group of friends
      6.6

      The view and the decor. The hotel really looked wonderful and some of the staff were very friendly.

      Some of the staff were not so friendly and did not offer a good service. There were also some issues with overcharging for the mini bar which was a bad way to end our stay. We also had some issues with our room which were not easily rectified and we were not overly happy with our treatment in general.

    • Single
      2.8

      Closer to the airport than city centre hotels

      Neither clean nor comfortable. An issue with reception short changing me and a manager asking me to swap the $100 bills he saw in my wallet for others he had with which there was "a problem" made me feel unsafe. Breakfast never arrived and I left hungry. Shocking service and vastly overpriced.

    • Couple
      5.4

      Hotel is very large and appears to have lots of facilities (we didn't use many as were just using hotel for overnight stay before flight home). Rooms were spacious, although hardly luxury considering the price paid. Hotel is very well situated for airport and have their own cars to take you to airport (for reasonable fee).

      Check took over 30 minutes, with no real explanation as to why and reception staff weren't informative or friendly - no real apology as to why check in took so long (although appears they thought we weren't coming despite arriving for check in around 6pm - not exactly late!). Restaurant staff were slow - we ordered drinks which never arrived, so cancelled them and just paid the bill. The beds weren't very comfortable (very hard).

    • Single
      6.6

      Nice common spaces staff friendly and helpful

      Bedroom windows do not fully close, no mosquito netting. Rooms basic compared to price

    • Single
      6.2

      Ideal location, good food, very very friendly and helpful staff, and good security

      No power points for laptop at bedside. Stained shower floor and shower glass. Dirty curtains. can easily lock oneself out on the balcony.

    How to reach hotel

    hotel Ole Sereni Hotel - Nairobi Nairobi location
    Show big map »

    Hotel Address:

    Mombasa Road, P.O.Box 18187-00500,, Nairobi, Kenya, 00500

    Get directions
    City Center
    • Nairobi
      5.8km
    Airports
    • Wilson (WIL)
      3.5km
    • Jomo Kenyatta International (NBO)
      9.0km
    Hotel information
    • Check-In:
      from  10 am
    • Check-Out:
      until  12 pm
    • Year renovated:
      2009
    • Number of rooms:
      134

    Hotel Awards

    KenyanHOTEL AWARDSHighly RecommendedNairobiOle Sereni Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Kenya

    Use Badge